Everything You Need to Know About Alive Water

Alive Water is Nature's Perfect Spring Water - untouched, mineral-rich, and delivered in reusable glass jugs. Unlike processed bottled water, it retains its natural minerals and energy, supporting your health and the planet.

Our water is collected from pristine springs, bottled fresh into triple-washed glass jugs, and kept refrigerated. We confirm delivery by text, drop off full jugs, and collect empties. Seamless, flexible, and sustainable.

We offer a 100% money-back guarantee on water delivery if you're not fully satisfied within 30 days. For glass purchases, returns are free with buyer covering shipping.

Absolutely not. Alive Water comes from rare, pristine springs like Opal Springs in Oregon, with zero industrial contamination. This is the living water your body was designed to drink.

Every batch is tested for harmful bacteria, and annual third-party lab tests confirm safety and purity. Our water is collected from protected springs and kept refrigerated until delivery.

Our comprehensive water test results are available on our Water Quality page. We publish annual lab reports for both of our springs.

Our pricing reflects our commitment to purity, reusable glass, sustainability, and fair wages. Yet it's often cheaper than bottled water over time - less than $2 per person per day for premium hydration.

We're focused on impact, not profit. We pay fair wages (including a 20% premium), reinvest in sustainability, and offer living wages throughout our operations.

Our delivery network includes major cities like New York, LA, Miami, Portland, Austin, and more. Check your ZIP at checkout to see if we deliver to your area.

A $33 refundable deposit per jug is collected on your first delivery. Deposits are refunded upon jug return, or credited if more empties are provided.

Our water stays fresh for a month if stored in a cool, dark place. Refrigeration helps maintain freshness but is not mandatory.

Our custom vortexer replicates the natural movement of spring water, restoring its energy and enhancing taste.

Less than 1% of spring output is used. Eco-friendly cleaning and reusable glass jugs. Carbon neutral with Running Tide partnership. Biobased caps collected and recycled.

Yes. Our water is collected from covered spring heads, tested for contaminants and harmful bacteria, and has been safely enjoyed for over a century in communities like Madras, Oregon.

Our caps are partially biobased, collected after delivery, and recycled into new caps. All caps are made in the U.S. to reduce transport impact.

Our water is chilled in trucks and refrigerated warehouses to prevent spoilage. If stored properly, it stays fresh for a month.

We require a minimum of 4 jugs per order and a refundable jug deposit. No contract is required, and you can adjust or cancel anytime.

Yes! You can change delivery frequency, pause, or cancel anytime from your account. We text before every delivery so you can adjust.

We deliver in 2.5 gallon jugs because they are safer, easier to maneuver, more stackable, and look beautiful!

Our Ambassador Program, powered by LeadDyno, rewards you for sharing the gift of living spring water. Sign up free at alivewater.leaddyno.com to get your unique referral link and discount code. You'll earn 10% commission on every glassware sale you refer (jugs, dispensers, bottles), plus an ongoing 10% commission on every future water delivery from your referrals — for as long as they stay subscribed. Track every click, signup, and commission in real time on your personalized dashboard. There are no minimums and payouts are processed automatically.